Guest Services
24-Hour Concierge
24-Hour Concierge
Located at the main lobby, our Chef Concierge is a member of the "Golden Keys" or Les Clefs d'Or. Assistance is rendered for floral arrangements, postal services, tours, air tickets, cruises, limousines, and any other services you may require.
24-Hour Doctor Referral Service
24-Hour Doctor Referral Service
In the event of a medical emergency, arrangements may be made for the hotel doctor to visit you. Alternatively, you may wish to visit a local hospital. Hotel staff are not able to dispense or sell any form of medication to guests.
24-Hour Fitness Center
24-Hour Fitness Center
Our 24-hour Fitness Centre offers a full range of state-of-the-art exercise equipment with three dedicated spaces -- Cardio Theatre, Strength Training Area and Fitness Studio.
24-Hour Front Desk
24-Hour Front Desk
A Duty Manager is always on call.
24-Hour Housekeeping
24-Hour Housekeeping
Daily housekeeping service is available and the housekeeping team is on hand should you require any other special amenities such as extra beds, pillows, blankets or bathroom toiletries
24-Hour Reception Service
24-Hour Reception Service
A Duty Manager is always on call.
24-Hour Room Service
24-Hour Room Service
In-room dining is available in all rooms. Menu includes selections for breakfast, all-day dining and children.
24-Hour Security
24-Hour Security
For the safety and comfort of our guests, all public areas and room floors are discreetly monitored by security cameras. Our team of Security officers is on 24-hour duty.
24-Hours Manager on Duty
24-Hours Manager on Duty
A Duty Manager is always on call.
A/V Equipment
A/V Equipment
Over 108,000ft² (10,000m²) of prime meeting space, with state-of-the-art A/V equipment is available and can be configured to your event requirements.
ATM Services
ATM Services
ATMs are available at Raffles City Shopping Centre, located within the same complex.
Afternoon Tea
Afternoon Tea
Afternoon tea is available at select restaurants and lounges, including ANTI:DOTE located at Level 1.
Airport Transportation
Airport Transportation
Singapore Changi Airport is a 15-minute drive via the ECP Highway. We recommend arrival at the airport at least two hours before your flight departs. We can assist with airport transfer arrangements.
Baby Cot and Folding Beds
Baby Cot and Folding Beds
Baby cot and folding beds are available on request.
Baby Cribs Available
Baby Cribs Available
Baby cribs are available on request.
Babysitting on Request
Babysitting on Request
Qualified babysitters are available by appointment. A 24-hour advance notice is required.
Baggage Storage Services
Baggage Storage Services
Our Concierge team will be able to assist with baggage storage.
Banquet Services
Banquet Services
Over 108,000ft² (10,000m²) of prime meeting space, including 34 meeting rooms and 3 ballrooms, can be configured to your banquet requirements.
Bell Staff
Bike Rental
Bilingual Staff
Bilingual Staff
Multilingual staff will be available to assist you. Languages spoken include English, Mandarin Chinese, Bahasa Malay, Tamil, Tagalog, and Mandarin Cantonese.
Boutiques Nearby
Boutiques Nearby
Fairmont Singapore is located in the same complex as Raffles City Shopping Centre, a major mall in Singapore with a myriad of retail, dining and entertainment options.
Business Services
Business Services
The Business Centre provides Internet and secretarial services such as typing, faxing and photocopying. Located within the complex at Level 4, Raffles City Convention Centre.
Cable television
Cable television
Selected cable channels are available in all rooms.
Car Rental
Car Rental
Our Concierge team will be able to assist with car rental requests.
Catering
Catering
Our dedicated team of event professionals are on hand to assist with catering requests.
Charging facilities in room
Charging facilities in room
Rooms are equipped with universal wall plugs.
Children's Amenities
Children's Amenities
Qualified babysitters are available by appointment. Baby cots and cribs are available on request, subject to availability.
City Tours
City Tours
Our Concierge team will be able to assist with city tour arrangements.
Clefs d’Or Concierge
Clefs d’Or Concierge
Located at the main lobby, our Chef Concierge is a member of the "Golden Keys" or Les Clefs d'Or. Assistance is rendered for floral arrangements, postal services, tours, air tickets, cruises, limousines, and any other services you may require.
Club Level
Club Level
Selected rooms and suites include access to Fairmont Gold Lounge for daily buffet breakfast, evening cocktails and canapes and dedicated service from Fairmont Gold team.
Complimentary Health Club Access
Complimentary Health Club Access
24-hour Fitness Centre offers a full range of state-of-the-art exercise equipment with three dedicated spaces -- Cardio Theatre, Strength Training Area and Fitness Studio. Appointments can be made for personal training and various classes.
Complimentary High Speed Internet Access
Complimentary High Speed Internet Access
Complimentary high speed internet for multiple devices is available throughout the hotel.
Complimentary Newspaper
Complimentary Newspaper
A variety of newspapers including The Straits Times, The Business Times, International New York Times, Financial Times, Japanese and Chinese newspapers are available
Complimentary Wireless (WiFi) Internet
Complimentary Wireless (WiFi) Internet
Complimentary high speed internet for multiple devices is available throughout the hotel.
Concierge
Concierge
Located at the main lobby, our Chef Concierge is a member of the "Golden Keys" or Les Clefs d'Or. Assistance is rendered for floral arrangements, postal services, tours, air tickets, cruises, limousines, and any other services you may require.
Copy & Printing Service
Copy & Printing Service
The fully-equipped Business Centre is located within the complex at Level 4, Raffles City Convention Centre. The Business Centre provides Internet and secretarial services such as typing, faxing and photocopying.
Courier Service
Courier Service
Please approach our Concierge for assistance with courier service.
Currency Exchange
Currency Exchange
Foreign currency exchange machines are located in the lobby.
Daily Newspaper
Daily Newspaper
A variety of newspapers including The Straits Times, The Business Times, International New York Times, Financial Times, Japanese and Chinese newspapers are available.
Dining Experience
Dining Experience
13 restaurants and bars are available at Fairmont Singapore and its sister property, Swissotel The Stamford, located in the same complex:• JAAN by Kirk Westaway – 'Reinventing British' cuisine, awarded 1-star by Michelin Singapore for 3 consecutive years • Clove - International Buffet • Asian Market Café - Asian and Halal Buffet• SKAI - Contemporary Grill • Mikuni - Japanese Cuisine• Prego - Italian Classics• Szechuan Court - Szechuan & Cantonese Cuisines• Kopi Tiam - Local Singaporean Cuisine• The Stamford Brasserie - Bistro Fare & Craft Beers• Alligator Pear - Poolside Restaurant & Bar• ANTI:DOTE - Afternoon Tea & Modern Cocktail Bar • SKAI Bar - Vibrant Craft Cocktail Bar at Level 70 • Bar Rouge – New Nightlife Destination at Levels 71 and 72
Doctor On Call
Doctor On Call
In the event of a medical emergency, arrangements may be made for the hotel doctor to visit you. Alternatively, you may wish to visit a local hospital. Hotel staff are not able to dispense or sell any form of medication to guests.
Doorman
Dry Cleaning
Dry Cleaning
Dry cleaning services are available.
Dry Cleaning and Laundry Services
Dry Cleaning and Laundry Services
Laundry, dry-cleaning and pressing services are available at a fee. Express service is also available with additional charge.
Electrical adapters & Power Converters for International Guests
Electrical adapters & Power Converters for International Guests
Each guest room is equipped with international power points. Your bathroom is additionally equipped with a 110V outlet for electric shavers only. Adaptors are available on request.
Entertainment
Entertainment
There are 15 distinct restaurants and bars within the complex including ANTI:DOTE, SKAI Bar and Bar Rouge Singapore.
Environmental Program
Evening Turndown Service
Executive / VIP Services
Executive / VIP Services
Fairmont Gold guests will have access to a dedicated space that features elevated guest room design and exceptional service.Benefits include private check-in and check-out, exclusive access to private lounge for breakfast, evening cocktails & canapés and more.
Executive Lounge
Executive Lounge
Selected rooms and suites include access to Fairmont Gold Lounge for:• Daily buffet breakfast• Evening cocktails and canapes • Dedicated service from Fairmont Gold team
Express Check-Out
Express Check-Out
For your convenience, we are pleased to offer express check-out options. Kindly make your preference known to our Reception upon arrival.
Facial Treatments
Facial Treatments
Willow Stream Spa offers a variety of different authentically inspired massage, body treatment and facials for all your individual skin care needs using premium spa products. Our spa experiences create a place to spend time and re-energise either on your own or in a social space. Step away from the chaos of the city and find your energy at Willow Stream Spa.
Fax Service
Fax Service
Please visit the Business Centre, located at Level 4, Raffles City Convention Centre should you wish to fax your documents. To receive a facsimile, our number is 65 6337 1554. Faxes received will be delivered to your room.
Florist
Florist
For floral arrangement requirements, please approach the Concierge for assistance.
Foreign Money Exchange
Foreign Money Exchange
The currency exchange machines at the main lobby for your foreign currency needs.
Front Desk
Front Desk
A Duty Manager is always on call.
Guest Relations Services
Guest Relations Services
A duty manager is always on call.
Hairdryer
Hairdryer
A hairdryer is available in all rooms.
Health Services
Health Services
In the event of a medical emergency, arrangements may be made for the hotel doctor to visit you. Alternatively, you may wish to visit a local hospital. Hotel staff are not able to dispense or sell any form of medication to guests.
Hotel and Restaurant Reservations
Hotel and Restaurant Reservations
Please contact your Signature Travel Network agent for room and suite reservations. We offer online reservations with instant confirmation for all our restaurants and bars.
Housekeeping
Housekeeping
Our housekeeping team is on hand should you wish to have your room serviced or require any other special amenities such as extra beds, pillows, blankets or bathroom toiletries,
In room tea & coffee making facilities
In room tea & coffee making facilities
Nespresso coffee machine with daily capsules and TWG tea are available in all rooms and suites.
In-House Chefs
In-House Chefs
At Fairmont Singapore and its adjacent sister property Swissotel The Stamford, there are 13 distinctive restaurants and bars. Please inform our associates of any special dietary requirements, including potential reactions to allergens.
In-room Safe Deposit Box
In-room Safe Deposit Box
In room safe deposit box is available in all rooms and suites.
In-room minibar
In-room minibar
In room minibar is available in all rooms and suites.
Indoor Parking
Indoor Parking
Indoor parking is available at the same complex at a fee.
Laundry Service
Laundry Service
Laundry, dry-cleaning and pressing services are available at a fee. Express service is also available with additional charge.
Limousine Airport Transfer
Limousine Airport Transfer
Singapore Changi Airport is a 15-minute drive via the ECP Highway. We recommend arrival at the airport at least two hours before your flight departs. For transportation arrangement, please contact our Concierge team.
Loyalty Program
Loyalty Program
Fairmont Singapore offers Le Club Accor Hotels privileges.
Luggage Assistance
Luggage Assistance
Our Concierge team is on hand to assist with your luggage.
Luggage Storage
Luggage Storage
Our Concierge team is on hand to assist with luggage storage.
Mail Services
Mail Services
Our Concierge team is on hand to assist with mail and courier services.
Massage Service
Massage Service
Willow Stream Expressions bring together the key elements of face and body to one. We place a careful emphasis on our guests feeling locally connected whilst encouraging relaxation, restoring one's personal energies resulting in feeling revived. A range of message services are available.
Medical Services
Medical Services
In the event of a medical emergency, arrangements may be made for the hotel doctor to visit you. Alternatively, you may wish to visit a local hospital. Hotel staff are not able to dispense or sell any form of medication to guests.
Meeting Planning
Meeting Planning
Over 108,000ft² (10,000m²) of prime meeting space, including 34 meeting rooms and 3 ballrooms, can be configured to your event requirements.
Morning Newspaper
Morning Newspaper
A variety of newspapers including The Straits Times, The Business Times, International New York Times, Financial Times, Japanese and Chinese newspapers are available.
Multilingual Staff
Multilingual Staff
Multilingual staff will be available to assist you. Languages spoken include English, Mandarin Chinese, Bahasa Malay, Tamil, Tagalog, and Mandarin Cantonese.
Postal Services
Postal Services
Our Concierge team is on hand to assist with mail and courier services.
Printing Services
Printing Services
The fully-equipped Business Centre is located within the complex at Level 4, Raffles City Convention Centre. The Business Centre provides Internet and secretarial services such as typing, faxing and photocopying
Room Service
Room Service
24-hour in-room dining is available
Secretarial Services
Secretarial Services
Secretarial services such as typing, faxing and photocopying at the Business Centre during operating hours.
Security
Security
For the safety and comfort of our guests, all public areas and room floors are discreetly monitored by security cameras. Our team of Security officers is on 24-hour duty.
Shoe Shine Service
Shoe Shine Service
Complimentary shoe shining service is available.
Transportation Arrangement
Transportation Arrangement
Please contact the Concierge should you require transportation arrangement.
Travel Services
Travel Services
Contact the travel agencies at Level 2 or the SIA Ticketing Office (8.30am-5.30pm) at Tower 3, Suntec City, #01-128 for all your travel arrangements.
Turndown Service
Turndown Service
Evening turndown service is available upon request.
VIP Assistance
VIP Assistance
Please contact the Concierge team for assistance.
Wake Up Service
Wake Up Service
Wake-up calls can be arranged with the reception.
Wi-Fi
Wi-Fi
Complimentary unlimited WIFI available for multiple devices
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